A key focus will be delivering proactive people services and successfully implementing the people strategy, that delivers solutions. Role and Responsibilities (but not limited to): • Analyse trends and metrics within the HR department, reporting the data effectively and in the most appropriate format • Manage and resolving complex employee relations issues and grievances, eliminating risk to the business • Contributing to the development and implementation of people strategies and policies to ensure that they reflect employment law and are aligned with the organisational values, culture and objectives • Conducting disciplinary investigations and disciplinary hearings accordingly • Working with other group HR team members to develop and deliver changes initiatives and the HR strategy • Partnering with key stakeholders to ensure that all projects and initiatives are appropriately communicated and implemented in a timely fashion • Supporting managers in making decisions which are consistent with organisational values, policies and practices and are consistently applied • Contributing to a positive employee relations culture, respecting formal and informal channels of communication with recognised trade union representatives, whilst also developing new models for communicating and engaging with staff • Project planning and manage TUPE exercises ensuring due diligence is carried out • Developing project and implementation plans, monitoring progress and escalating issues where required • Ensure the absence is managed effectively; monitoring, tracking and carrying out sickness reviews to support management processes • Working in partnership with colleagues and key stakeholders to ensure high quality delivery of people services to all areas of and to hold regular service review meetings • Support the production of HR updates for all staff, as appropriate, using appropriate platforms of communication, e.g., employee intranet • Effective line management of the SCM HR Team, providing development and structure. Knowledge, Skills & Experience: • Excellent working knowledge of the key HR areas, with particular emphasis on employee relations, performance management, absence management • Excellent, well-developed interpersonal skills and ability to communicate effectively both verbally and in writing to all levels • Ability to prioritise workload and work on own initiative as well as being able to work seamlessly within a team, both in person and remotely • Strong analytical, problem solving and negotiation skills • Excellent understanding of people management and techniques with the ability to apply these effectively • Significant experience in dealing with complex queries in a timely manner. • Excellent time management skills with the proven ability to meet deadlines and also have the ability to work under pressure. • Significant experience of working in a similar HR role in a busy, complex office environment working with stakeholders at all levels. • A high level of attention to detail is key.